Loyalty is powerful

“Loyalty programmes can be very really powerful as a tool. But such a programme is not a slam dunk. It's a bit of a trial and error”, said loyalty expert Oliver Dervey of Swisscard. At the European Foodservice Summit 2023, Dervey shared…

Sustainability = Profitability

“Sustainability can positively impact the bottom line,“ says Jordi Pascual, founder and CEO of Udon, a 72-unit strong Japanese noodle bar concept founded in Barcelona. At the European Foodservice Summit 2023 in Zurich, he outlined the company’s…

Going public – capital for growth

Taking a foodservice company public involves careful considerations and strategic planning. At the European Foodservice Summit 2023, Richard Morris, CEO of Tortilla Mexican Grill, the largest Fast-Casual-Mexican brand in the UK, explored the…

“We must put people first!”

Younique Concepts faces no staffing shortages. Founder Sven Sallaerts sheds light on what distinguishes this Dutch foodservice company. Commencing his talk at the 24th European Foodservice Summit in Zurich, Dutch foodservice entrepreneur…

Embracing Change: “China Leads the Way”

China's industry was long associated with imitation products. Today, the country is at the forefront of innovation in numerous sectors, including foodservice. At the European Foodservice Summit in Zurich, Frank Sieren, a China expert, TV journalist,…

Amsterdam: Discover our new Summit venue

Farewell Zurich, here we come, Amsterdam! For the first time in its 25-year history, the European Foodservice Summit will journey beyond its Swiss roots and explore new territory. Here’s a sneak peak into our new haven: A house of our…

Sustainability pays off

Big Mamma reveals the secret recipe for turning sustainability into profit. Founder Victor Lugger shares how conscious choices have proven to positively impact the bottom line of his company. "We believe that what is not measured cannot be…

“It’s all about the duck!”

Julian Metcalfe, the co-founder of Pret and current CEO of itsu, delivered a captivating speech that emphasized the role of technology in enhancing restaurant operations. Discover the specifics, and the unexpected connection to a duck. The…

The fridge is your prime competitor

"The out-of-home market has embraced the new reality," says Circana's top market researcher Jochen Pinsker, Industry Advisor for Foodservice Europe at Circana. Here's an overview of his insights presented at the EFSS 2023. By the end of 2023,…

Navigating inflation: a balancing act

Inflation's pervasive impact extends its reach into the heart of the restaurant industry, causing ripples throughout the supply chain. At the European Foodservice Summit in Zurich, Inga Blokker shed light on the multifaceted implications of…