Paula MacKenzie (r.) in conversation with Marta Pogroszewska.

Resilience in Leadership: Paula MacKenzie on steering PizzaExpress and enduring top management’s challenges

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Resilience is the magic word, at least for Paula MacKenzie. She took over as CEO of PizzaExpress in 2022, a company with over 400 units primarily in the UK. During the European Foodservice Summit in Amsterdam, she spoke candidly about the…

Retail is increasing pressure on foodservice

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Retail and other channels are taking market shares from traditional foodservice companies according to market researchers like Edurne Uranga of Circana. But there are strategies to counter this effect. Few delve as deeply into actual consumer…

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