DAIS 2021
Marcus Wegmann
Impacting the global CX development
BASF
A results-oriented executive, strategic thinker and customer-oriented influencer and enabler. With almost 30 years of business experience across different business segments in the chemical industry and posted to many countries globally he thrives in diverse ethnic and culturally fluid environments with focus on Customer Experience: “My job is not done until all employees confirm that their salaries are paid by our customers (and not our company).”