Chris Muller

Professor and EFSS Founder
Chaplin School of Hospitality & Tourism Management

Christopher Muller, Ph.D. is a leading academic expert in the field of corporate/chain restaurant management. His research has focused on multi-unit restaurant brand management; chain restaurant organization development and growth; and the training of multi-unit managers.

Dr. Muller has had extensive experience in the hospitality service business including start-up restaurant ownership. He has been a strategic consultant and provider of executive education to local, national and international restaurant, beverage, and hospitality management companies.

Professor Muller has lectured on management topics to a variety of individuals throughout the world, including presentations to organizations from Germany, Great Britain, Russia, China, Italy, Singapore, Hong Kong, Korea, Australia, Mexico, Central and South America.  Muller is one of the co-founders of the European Foodservice Summit.

Chris currently holds a position as a Courtesy Professor at the Chaplin School of Hospitality & Tourism Management.  He is the former Dean and retired Professor of the Practice of Hospitality at the Boston University School of Hospitality. Dr. Muller has also held academic positions at UCF’s Rosen College of Hospitality Management and Cornell University’s School of Hotel Administration. He has written the recently reissued book, The Leader of Managers: Leading in the Multi-Unit, Multi-Site and Multi-Concept World and published more than 50 articles in academic journals and trade magazines.