Teamwork Beats Star Talent

EFSS speaker David Jones, a Sport and Exercise Psychologist at London’s top rugby club Saracens RFC, knows what it takes to perform under pressure. He shows that the principles driving resilience and peak performance in professional sports…

Space as a Revenue Engine

Experience is the new currency in restaurants. In a panel discussion led by EFSS Advisory Board Member Mario C. Bauer, two leading hospitality designers - Queenie Lo of Future Brand and Paul Wainwright of Harrison - explored the transformation…

Restaurant Operations in Times of War

What does it take to lead, build, and grow in the most difficult environment imaginable? At the European Foodservice Summit, Anna Kozachenko, founder and CEO of the Ukrainian restaurant company Milk Bar provided first-hand insights from her…

The Foodservice Strategies Reshaping Hospitality

Innovation and adaptation were at the forefront of discussions at this year’s European Foodservice Summit. Industry leaders Alessandro Preda (QSRP, sitting 2nd from left), Shine Yang (Uber Eats, middle), and Mathieu Herrero (Areas, 2nd from…

Menu Trends: Function, Trust, Tech

Amidst a rapidly evolving hospitality landscape, restaurant operators face mounting pressure to innovate—both in menu composition and operational strategy. At the 2025 European Foodservice Summit in Amsterdam, Andy Zynga outlined the pivotal…

Hans im Glück’s Path to Regaining Trust

At this year’s Summit, CEO Johannes Bühler took to the stage to recount how German fast-casual chain Hans im Glück navigated one of the most challenging periods in its history.   In early 2024, the brand faced a reputational crisis…

The Reality of Drone Delivery

Bobby Healy, founder of Manna Air Delivery, joined Katrin Wissmann in a fireside chat at this year's European Foodservice Summit. Healy emphasised that drone delivery has moved beyond concept to become a practical, profitable, and scalable…

How AI Is Changing Restaurants

Artificial intelligence is no longer a distant prospect for the restaurant industry—it is already shaping daily operations in kitchens and dining rooms around the world. Speaking at the 26th European Foodservice Summit in Amsterdam this September,…

How US food trends impact Europe

At the 26th European Foodservice Summit in Amsterdam, Rabobank analyst Cyrille Filott explored the geopolitical and economic forces reshaping the food service industry. Here are the key insights from his presentation, highlighting crucial…

A Glimpse into the Future of Hospitality

On the second day of the European Foodservice Summit, future technologies like artificial intelligence and drone delivery took center stage. The day began with a keynote by Benjamin Calleja of Livit Design. The CEO of the global hospitality…

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